Privacy Policy

1. Introduction
Welcome to JosephConen.com (“we”, “us”, “our”). We are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website https://josephconen.com/ (the “Site”) and use our consulting/coaching services.

2. Information We Collect
We may collect personal and non-personal information from you, including but not limited to:

  • Personal Identifiers: such as your name, email address, phone number when you fill out contact or enquiry forms.

  • Professional or Business Information: your company, job title, organisation, role, industry context (relevant when engaging consulting/coaching services).

  • Payment Information: if you purchase services through the Site, we may collect billing information (credit card, invoice details) via a payment processor.

  • Usage Information: automatically-collected analytics data when you visit the Site (IP address, browser type, operating system, pages viewed, referral/exit pages, date/time stamps).

  • Cookies and Similar Technologies: we may use cookies, web beacons, tracking technologies to collect information about your online activity and preferences.

3. How We Use Your Information
We use the information we collect for purposes including:

  • To respond to your enquiries and provide the services you request (coaching, consulting, calls).

  • To manage our client relationships and communicate with you (newsletters, service updates, marketing materials) — only where you’ve opted-in or as required by law.

  • To process payments and fulfil services.

  • To monitor and improve the Site, our services, and your user experience (analytics, troubleshooting, site security).

  • To comply with legal obligations, enforce our terms and protect our rights.

4. Disclosure of Your Information
We may disclose your information:

  • To our service providers, contractors or partners who assist us in operating the Site, providing services (payment processors, email platforms, scheduling tools).

  • If required by law or in response to valid legal process.

  • To protect and defend our rights or property, or to prevent fraud or illegal activity.

  • In connection with a merger, sale, restructuring, or acquisition of all or part of our business (you will be notified of any such change of ownership or control of your personal information).

5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our Site, to measure usage, and for marketing/analytics. You can manage or disable cookies through your browser settings, but this may affect your ability to access certain features.

6. Your Rights
Depending on your jurisdiction, you may have rights such as:

  • The right to access, correct or delete your personal data.

  • The right to object to or restrict certain processing.

  • The right to data portability.

  • The right to withdraw consent (where processing is based on consent).
    If you wish to exercise any of these rights, please contact us (see Section 9 below).
    If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA).
    If you’re in the EU/UK, you may have rights under the General Data Protection Regulation (GDPR).

7. Data Security and Retention
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. We will retain your information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Once no longer required, the information will be securely deleted or anonymised.

8. International Transfers
If you are located outside the United States and we transfer your personal data to the U.S. or other jurisdictions, we will ensure appropriate safeguards are in place to protect your information in accordance with applicable law.

9. Contact Us
If you have questions or wish to exercise your data rights, you may contact us at:
Email: joe@40pillars.com
Please allow a reasonable time for us to respond to your request.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date”. We encourage you to check back periodically for updates.

Effective Date: 11/11/2025